45 Day Money Back Guarantee

The Programme

If you are not happy, we are not happy either!

Therefore we grant you a 45-day money back guarantee on all JOCKEY² COMFORT child bicycle seats produced after 18.06.2018 until 30.09.2018. No matter whether you bought the seat in our online shop or at one of our retailers.

Please note the Terms and Conditions

How To

1. Please register xour JOCKEY² COMFORT within 10 days after purchase to participate in the programme.
2. If you are not satisfied wiht the product, you must contact us at hello@britax-roemer.com and request a refund within 45 days in the date of purchase.
3. You will receive DHL return label for the return shipment to our facility in Leipheim, Germany.
4. After inspection / verification the refund can be triggered.
Refunds are made either by PayPal or bank transfer (to a bank account in Germany) over the full purchase price of the original purchase of your JOCKEY² COMFORT.

Where can I find the serial number and the date of production?

Britax Römer Jockey² Comfort - Serialnumber

The serial number of your JOCKEY² COMFORT child bike seat can be found on the back of the shell (see picture).
This number also tells you when your JOCKEY was produced: All child bike seats produced after 18th June 2018 have a serial number equal to or greater than 35001.

Applies to the following products:


Safety in a fresh, new design

119,90 €
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JOCKEY² COMFORT – Limited Edition JOCKEY² COMFORT – Limited Edition

To celebrate selling one million JOCKEYs we are offering a free second mounting bracket

119,90 €
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